Purpose and Scope
2. Collection of Information
Personal Information We Collect Directly from You
We collect personal information from you when you use the Services. The type of information that we collect from you depends on your particular interaction with the Services. We collect information from you directly (such as your account registration information), automatically (via technologies such as cookies).
Personal Information We Collect Directly from You
We require you to register via the Services to access certain features. When we do, we may collect the following information from you during the registration process:
- Identifiers, such as your name, address, country of residence, phone number, email address, or account password;
- Professional Information such as your job title, company, or industry;
- Financial Information, such as your credit card information when making a purchase through the Services (a third party service provider processes these transactions on our behalf and will collect from you your contact information (such as your name, address, and e-mail) and financial information (such as credit card number and expiration date)); and
- Your preferences, such as how often you wish to receive marketing or other communications
Personal Information We Collect Automatically
- Identifiers, such as your IP (Internet Protocol) address, your browser type, your operating system, or domain name
- Internet or other electronic network activity information, such as the dates and times of your use of the Services, the route by which you choose to access them, your interactions with the Services, and your use of any hyperlinks or downloadable content available on the Services
We may combine this information with other information that we collect about you. For additional information about our use of these technologies, please see “Cookies and Other Tracking Technologies” below.
Personal Information We Collect from Third Parties
We also collect information about you from third party sources, such as analytics providers. The categories of personal information we collect from these sources are:
- Identifiers, such as your IP address or device-related information; and
- Internet or other electronic network activity information
Please note that we may be required by law to collect and use certain personal information about you. And we may need to collect and use personal information to enter into or fulfill a contract with you. Failure to provide this information may prevent or delay the fulfillment of our obligations in these circumstances.
3. Use of Your Information
We primarily use your personal information to operate and provide the Services to you and to respond to your inquiries. We also may use your personal information as follows:
- To communicate with you, including to respond to your comments or requests for information, to request feedback on our products and services, and to notify you about changes to the products and features available to you.
- To help us understand our customers, to tailor and enhance our product and service offerings, anticipate and resolve problems with any products or services supplied to you, create products or services that may meet your needs.
- To provide access to restricted pages or contents of the Services.
- To comply with legal and/or regulatory requirements and cooperate with regulators and law enforcement bodies.
- To facilitate your access to the Services.
- To send you marketing communications and advertising in line with your communications preferences and where permitted by applicable law about products and services that we believe would be of interest to you, including products and services offered by third parties.
- To personalize the marketing messages we send you and our advertisements to increase their relevance and interest to you.
- To evaluate the success of our advertising campaigns, to improve our products and services, to assess patterns of use, and to plan and evaluate our marketing and business development programs.
- To protect our rights, your rights, and the rights of others, and to meet our own high standards of business practice
Information for EU Users
Some of the processing we conduct will involve making decisions about you based on automated processing of your personal information. For example, we may conduct profiling activities to select personalized offers or recommendations for you based on your use of the Services, browsing history. If you are in the EU, where these decisions are based solely on our automated processing of your personal data (e.g., not subject to human review), these types of decisions will not have legal or similar effects on you, but you can still contact us for further information and to object to this use of your personal information.
Under EU privacy law, we must have a legal basis to process personal information. In most cases the legal bases for our processing, under EU law, will be one of the following:
- to fulfill our contractual obligations to you, for example to provide the Services or to ensure that invoices are paid correctly;
- to comply with our legal and/or regulatory obligations; and/or
- to meet our legitimate interests, for example to: understand how you use the Services and to enable us to use this knowledge to improve our products and services and to develop new ones; to communicate with you about the products and services that you use or we offer; maintain our accounts and records; to assess patterns of use; and to plan and evaluate our marketing and business development programs. When we process personal information to meet our legitimate interests, we put in place, when needed, safeguards designed to protect your privacy interests, freedoms, and rights under applicable laws.
We may anonymize your personal information and use it for other purposes. For example, we may prepare aggregated reports about how users interact with the Services for research.
4. Cookies and Other Tracking Technologies
What is a cookie?
By continuing to use the Services, you agree that we may place cookies on your computer in order to analyze the way you use our Services.
If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.
How to delete and block our cookies.
Changing Your Cookie Settings
Please note that internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org/Default.aspx?page=2.
What cookies do we use and why?
The cookies used on our Services are categorized as follows:
- Third Party
To find out about specific cookies we use on our Services please contact [email protected].
‘Performance’ cookies collect information about how you use our Services (e.g., which pages you visit and if you experience any errors). These cookies do not collect any information that could directly identify you and are only used to help us improve how our Services work, understand what interests our users and measure how effective our content is.
We use performance cookies for:
- Web analytics to provide anonymous statistics on how our Services are used.
- Error management to help us improve the Services by measuring any errors that occur.
- By using our Services, you accept the use of ‘Performance’ cookies. If you prevent them we cannot guarantee how our Services will perform for you.
‘Functionality’ cookies are used to provide services or to remember settings to improve the users’ visit. Some Functionality cookies are necessary to allow the user to move around the Services and use essential features.
We use Functionality cookies to manage the registration of your account and for general administration purposes. These cookies are usually deleted when you log out, but may remain to remember your preferences and settings when you are logged out.
Third party cookies
The Services use third party cookies from trusted third parties. Some third party cookies are necessary to allow you to access content provided on our Services by one or more third parties. These cookies may also track your use of the Services, including how long you spend on the Services and the pages that you visit so that we can continue to provide engaging content.
Google Analytics are among the third party cookies used on the Services. Google Analytics is a common and trusted analytics solution on the Web for helping us understand how you use our Services and the ways that we can improve your experience
Our systems do not recognize browser do-not-track signals. However, you may control how your browser accepts cookies.
5. Disclosures and Onward Transfers
We share your personal information for our business purposes with the following persons/entities and in the following circumstances:
Subsidiaries and Affiliates: We share personal information with subsidiaries and Affiliates for the purposes of providing the services you have requested and to fulfill our contractual obligations to you, and to fulfill legal and regulatory obligations. We may also share personal information with subsidiaries and affiliates for their marketing use and so that they may develop and improve products and services, and subject to applicable law send you promotional and informational communications. California residents should consult our California Privacy Rights section below for additional information about the sharing of information with subsidiaries and affiliates.
Legal Compliance and the Protection of Our Rights: We will share information with regulators, government authorities, and third parties where we believe it is necessary to comply with a court order, subpoena, or regulatory request. We may disclose information when we believe in good faith that such disclosures will: help protect our rights or enforce our Terms of Service; support our detection of, prevention of, or response to fraud or intellectual property infringement; help protect your safety or security; or protect the safety and security of the Services, our offerings, or any individual.
Additional Sharing: From time to time we share your information with our attorneys, banks, auditors, securities brokers and other professional service providers and advisors in connection with the purposes described above.
The following categories of your personal information may be shared with these parties:
- Commercial information;
- Internet or other electronic network activity information;
- Professional information; and
- Inferences drawn from any of the above information categories.
Because the Services are global, the recipients referred to above may be located outside the jurisdiction in which you are located (or in which we provide the Digital Services). See the section on “International Transfers of Personal Information” below for more information.
6. Your Choices
If you wish to stop receiving marketing information concerning our services or products, or if you wish to withdraw any consents that you have provided, please contact us by email at [email protected] to notify us of your wishes.
7. International Transfers of Personal Information
We may transfer, process, and store your personal information outside of your home country, including in the United States and Canada, which may not have the same level of data protection as your home country. For the avoidance of doubt, if you are resident in the European Economic Area (“EEA”) this may include the transfer of your personal information from within the EEA to a country outside of the EEA. We have put in place appropriate safeguards for such transfers (such as standard contractual clauses approved by the European Commission) in accordance with legal requirements. For more information on the appropriate safeguards in place or to obtain a copy, please contact [email protected].
Subject to local law, you may have certain rights regarding your personal information. These may include, depending on the circumstances, the following rights to: access your personal information; rectify the personal information we hold about you; erase your personal information; restrict our use of your personal information; object to our use of your personal information; receive your personal information in a usable electronic format and transmit it to a third party (also known as the right of data portability); receive additional information regarding the sources from which we collect information, the purposes for which we collect and share personal information, the information of yours we hold, and the categories of parties with whom we share your information; lodge a complaint with your local data protection authority; and withdraw any consent you have given to uses of your personal information. If you would like to discuss or exercise the rights you may have, feel free to contact us via email at [email protected] or at www.capellaspace.com.
8. Your Rights in Relation to Your Personal Information
California residents should consult the California Privacy Rights section below for additional information about rights regarding personal information.
If you are a registered user of the Services, you may access your personal account information online and make changes by logging into your account.
You may exercise your rights without fear of being denied goods or services. We may, however, provide a different level of service or charge a different rate as permitted by applicable law.
9. Security and Data Integrity
We have put in place certain safeguards to help prevent unauthorized access and maintain data security with respect to your personal information. Despite these protections, however, we cannot guarantee that your data will be 100% secure. You should take measures to protect your personal information. We retain your personal information for as long as we have a relationship with you and for a period after the relationship has ended. When determining how long to keep your personal information after our relationship with you has ended, we take into account how long we need to retain the information to fulfill the purposes described above and to comply with our legal obligations, including regulatory obligations. We may also retain personal information to investigate or defend against potential legal claims in accordance with the limitation periods of countries where legal action may be brought.
11. Other Sites
13. Your California Privacy Rights
California law requires that we describe certain disclosures of personal information that involve monetary or other consideration. California law treats such disclosures as “sales” even if no money is exchanged. As disclosed in Section 5, above, we may disclose personal information with subsidiaries and affiliates for their marketing use and so that they may develop and improve products and services, and subject to applicable law send you promotional and informational communications. Some such disclosures constitute “sales” under California law and involve the disclosure of personal information to:
Subsidiaries and Affiliates:
The following categories of your personal information may be disclosed in association with such sales:
- Commercial information;
- Geolocation data;
- Internet or other electronic network activity information;
- Audio, electronic, visual, or similar information;
- Professional information;
- Inferences drawn from any of the above information categories
In addition to the access, disclosure, and erasure rights described in Section 8 above, you have the right to opt-out of the sale (as described above) of your personal information. You may exercise that right by emailing your request to [email protected].
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2008 will receive information regarding 2007 sharing activities). We do not share personal information covered by California’s Shine the Light law with third parties for their own direct marketing uses.
To obtain this information, please send an email message to [email protected] with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response.
Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.